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OpenText™ Core Share Cloud Services


Additional Privacy Terms Applicable to the Services




Thank you for visiting the OpenText Core Share Cloud Services including the OpenText Core Share website (the "Site"), OpenText plugins, clients and mobile applications (each, an "Application") (collectively, “OpenText Core Share” or the “Services”). OpenText s collection, use and disclosure of your personal information, content provided to OpenText or any other data you provide to Company or place within the Services or an Application will be governed by the OpenText Privacy Policy which shall apply to the Services to the same extent as provided for therein with respect to any OpenText website, subject to these Additional Terms, and the laws generally applicable to OpenText as a provider of the Services. Before using the Services you should read these Privacy Terms as they describe the manner by which we collect, use and share certain Personal Data received via the Services. You will also be asked to indicate your acceptance of the Terms of Service prior to accessing the Services. If the Terms and Conditions for the Services and/or these Privacy Terms are not acceptable to you, then you should neither use the Services nor submit any Personal Data to or through it.





1.         Data Controller


The Services are operated by Open Text Inc. ("OpenText", "we", "our", or "us"). OpenText is the data controller for the Personal Data collected, processed, used disclosed or transferred in connection with the Services.





2.         Purpose of Policy and Definitions


In order to enable your use of the Services, and for other purposes described herein, we receive and collect certain information from you, including Personal Data. For purposes of these Privacy Terms,


(i)             “Personal Data” means information that is about, or relates directly or indirectly to an identified or identifiable individual (e.g. User Content, name, e-mail address, phone number)



(ii)            “Collection” of Personal Data means the acquisition of Personal Data by whatever means;



(iii)           “Processing” of Personal Data means the recording, alteration, transfer, blocking or erasure of Personal Data; and



(iv)          “use” of Personal Data means any handling of Personal Data that is not a Collection or Processing.



These Privacy Terms are intended to provide you with information about our data handling practices, including the types of Personal Data we collect, the purposes for which we use such Personal Data, with whom we share Personal Data as well as related information.





3.         Scope of Policy


This Policy applies only to data Collection associated with your use of the Services. When using the Services, you may see links to other websites, which are not covered by this Policy and are likely to have different information handling practices. We, therefore, encourage you to read the privacy policy of each website you visit, as we are not responsible for the actions of such third party websites.





4.         Personal Data We Collect, Process and Use


4.1 Account and Services-related information


We may collect, process and use the following types of Personal Data that you provide to us when you create an OpenText Core Share account (“Account”) to use or access the Services:


-       Name and address;

-       Work contact information provided you signed up for a paid subscription (e.g., company name, email address);

-       Login information, such as login name and password;

-       Payment information, such as credit card and/or financial account information (if you subscribe to a paid subscription model).


In addition to such Account information, we may collect, process and use other Personal Data that you voluntarily provide to use us via your use of the Services (e.g., when you complete a form or submit an email to our customer support service).


We may also collect, process and use any materials, including files, text, videos, images, and other content you post or upload to the Site (collectively, "User Content") to perform the Services or for other purposes described in these Privacy Terms. Such User Content may include Personal Data relating to you or other individuals. Please note that you are solely responsible regarding the upload and sharing of such Personal Data with other persons and that we only collect, process and use such Personal Data (including the sharing of such data with other persons) in order to provide the Services to you and/or to perform the selections you have made in the Services (e.g., disclosing data to other persons whom you have given the right to view, read, download, delete and/or to alter the User Content) and as further detailed in this Policy.




4.2 Passive information Collections


We may use technologies to passively collect information while you are using the Services (that is, you do not actively provide this information). These technologies allow us to collect the following kinds of information:


-       Internet domain name;

-       Internet Protocol Address (IP address);

-       type of web browser and operating system you use;

-       date and time you visit the Services;

-       specific pages you visit on the Services;

-       HTTP header information from your device, and our server logs;

-       Language;

-       Screen Resolution;

-       Page title.


We do not link this passively collected information with Personal Data that you have actively provided elsewhere in connection with the Services.


Furthermore, we also collect non-Personal Data in connection with your use of the Services, such as anonymous, statistical or aggregated information, for instance with a view to determining which parts of the Services are most popular.





5.         Purposes of Personal Data Collection, Processing and Use


In addition to the purposes described in the Open Text Privacy Policy, we use and process the Personal Data collected as part of your use of the Services for the purposes described below.




5.1       Account Management and Provisions of the Services


We collect, process and use Personal Data in connection with your Account to:


-       create an Account that enables you to access and use the Services;


-       administer, execute and enforce the contractual relationship and the agreed terms between us;


-       collect payments (if you subscribe to a paid subscription model);


-       respond to any inquires or questions you raise;


-       provide general support with regard to your use of the Services.



As mentioned above, we may also access or use User Content to provide the Services to you, including by providing you with access to the User Content you have uploaded so that you can view, download, amend, delete and/or share User Content in your sole discretion.




5.2       Passive Information Collections


We collect, process and use Personal Data we passively collect information while you are using the Services to:


-       administer, operate, maintain and improve the Services;


-       provide access to the Services to you;


-       provide you with a personalized experience of the Services;


-       provide technical support and maintain the functionality of the Services; and/or


-       improve the system.


 At times, we will use your HTTP header information and your IP address to help diagnose problems with our server and to administer our Services. We may also track browser types to help us understand our users’ needs related to the Services. Except as otherwise described in this Policy, we do not honor Do Not Track signals.





6.         Recipients of Personal Data


We may share your Personal Data with other members of the OpenText group of companies and with our business partners if there is a legitimate reason to do so (e.g., if and to the extent this is necessary for answering or otherwise complying with your requests). OpenText hosts Personal Data, and performs Processing operations on Personal Data, using hardware and servers located in the United States.


To the extent permitted by applicable law, we may share Personal Data with courts and public authorities when we believe it necessary to comply with the law, to protect the rights or safety of our Services, other users, or third parties (e.g., for fraud protection and credit risk reduction purposes; for protecting and defending the rights or property of OpenText, its customers, other users, or members of the public).


We may utilize third party service providers (i.e., companies or individuals engaged by us) to perform certain functions on our behalf and in accordance with our instructions. Examples include database management, maintenance services, web analytics, handling in-bound inquiries, removing repetitive information from customer lists, analyzing data, Processing credit card payments, and providing customer service.


In addition to these recipients, some information, including User Content, may be visible to other users of the Services, including without limitation, certain profile information associated with your Account and your User Content, such as email account and/or profile photo. Please note that you are solely responsible for with whom you share your User Content and who you want to provide with additional rights to amend the User Content – thus, please be diligent in choosing the individuals with whom you share your User Content.





7.         Data Security


We are committed to protecting the security of your Personal Data. In order to prevent unauthorized access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the Personal Data you provide.


When you use secure areas of the Services, we use Secure Sockets Layer (SSL) protocol with 128-bit encryption. This means that all the information sent between your computer and our secure computer environment is encrypted or scrambled so that no one can read it in transit. Secure areas of the site have a time-out feature. If you leave your secure session inactive for some time, it times-out to prevent unauthorized access.





8.         Data Privacy Rights


Depending on your location, you may have certain rights to access your Personal Data, or to request that your Personal Data be rectified, deleted or blocked, as provided by applicable law.


If you wish to exercise such rights, please contact us at We may require follow-up or contact information to allow us to verify your identity.





9.         Data Retention, Deletion and Destruction


We will only retain your Personal Data until the purpose for which it was collected has been accomplished or as otherwise required or permitted by applicable law and internal data retention policies.


You can delete or amend User Content at any time by using the functionalities provided in the Services. To completely delete the Account, you need to email us at  Deleted User Content stored in our backup systems will be automatically deleted or updated during our backup procedures.





10.       Changes to this Privacy Policy


We reserve the right, at our sole discretion, to change, modify, and/or add to these Privacy Terms from time to time. If we do so, the new Privacy Terms will be posted on the Site, along with its revision date, and all Personal Data collected following the posting of such changes will be subject to the new Privacy Terms. Such changes will be effective when posted or on the effective date specified in our posting or other notice. You agree to review the Privacy Terms periodically to ensure you are aware of any changes to the terms and conditions that apply to you. We may notify you of material changes to the Privacy Policy by sending a notice to the email address associated with your Account, posting a notice on the Site, or by other methods that we may communicate to you. Your use of and access to the Services or any part thereof after any changes become effective will be considered your acceptance of those changes and will constitute your agreement to be bound thereby. If you object to any such changes, you may not continue to use or access the Services and your sole recourse will be to stop using the Services.





11.       Contact Us


If you have any questions, comments, concerns or complaints about these Privacy Terms, or the information practices of the Services, please contact us at



Revised: 14 May 2018







Services OpenText™ Core


Conditions de confidentialité supplémentaires applicables aux Services


Les services OpenText Core incluent le site Web OpenText Core accessible à l’adresse (le « Site ») et les logiciels qu’OT peut vous permettre de télécharger destinés à être utilisés conjointement avec les services OpenText Core tels que les plugins, les logiciels associés et les applications mobiles (les « Logiciels côté client ») (collectivement, les « Services »).  Les Services sont exploités par Open Text Inc. (« OpenText », « nous », « nos » ou « notre »). Consultez la Politique de confidentialité d’OpenText disponible à l’adresse pour en savoir plus sur notre collecte, notre utilisation et notre partage ou traitement de vos données personnelles, par exemple, pour vous permettre d’accéder aux ressources OpenText en ligne, pour configurer votre compte ou pour fournir des services d’assistance.


Dans le cadre de la fourniture des Services, nous utilisons et traitons les données personnelles collectées lors de votre utilisation des Services, comme décrit ci-dessous.


1.  Utilisation du contenu


Les données téléchargées, générées, stockées ou transmises à OpenText, dans le cadre de votre utilisation des Services, telles que les fichiers, textes, vidéos, images et autres contenus que vous publiez ou téléchargez sur le Site (collectivement, le « Contenu ») peuvent inclure des données personnelles vous concernant ou concernant d’autres personnes. Vous êtes seul responsable de toutes les données personnelles utilisées et transmises en relation avec le Contenu et les Services, ainsi que de tout partage de ce Contenu avec d’autres personnes.  Vous devez vous conformer à toutes les lois et réglementations en matière de protection des données et de confidentialité applicables aux informations personnelles des personnes, y compris, sans limitation, l’obtention et le renouvellement du consentement, le cas échéant.


OpenText traite les données personnelles dans le cadre de la fourniture des Services et/ou pour exécuter les sélections que vous avez faites dans les Services (ce qui peut inclure, par exemple, la divulgation de Contenu à d’autres personnes que vous avez autorisées à visualiser, lire, télécharger, supprimer et/ou modifier ce Contenu).


Nous pouvons accéder au Contenu (qui peut inclure des données personnelles), le visualiser ou l’écouter dans des circonstances précises, telles que pour exécuter les Services, pour faire respecter les Conditions du service Core ou pour se conformer à la loi.  Cela peut également inclure les circonstances suivantes, par exemple, (A) pour répondre aux commentaires ou aux demandes d’assistance ; (B) pour détecter, prévenir ou traiter de toute autre manière des activités frauduleuses, des problèmes de sécurité, juridique ou technique ; ou (C) pour se conformer à toute demande émanant d’un organisme gouvernemental ou réglementaire (y compris les citations à comparaître ou les ordonnances des tribunaux) ou tel que requis par la loi.


Certaines informations, y compris le Contenu, peuvent être visibles pour d’autres utilisateurs des Services, y compris, sans s’y limiter, certaines informations de profil associées à votre Compte et à votre Contenu, telles que les informations de compte de messagerie et/ou les photos de profil. Le choix des personnes avec lesquelles vous partagez votre Contenu et auxquelles vous souhaitez accorder des droits supplémentaires pour modifier le Contenu vous incombe exclusivement.


Lorsque le Contenu comprend des données personnelles et dans la mesure où OpenText est un « Sous-traitant de données » tel que défini par le Règlement 2016/679 de l’Union européenne (Règlement général sur la protection des données) ou la loi britannique sur la protection des données de 2018 (le cas échéant), les conditions du Contrat de traitement de données OpenTextCTD ») s’appliquent. Le CTD ne s’applique pas lorsque vous concluez un contrat ou traitez des données en tant que personne physique dans le cadre d’une activité exclusivement personnelle ou domestique.


Les Services ne sont pas destinés au traitement ou au stockage de données personnelles sensibles telles que les informations financières d’une personne, l’orientation sexuelle, les informations médicales ou de santé protégées par les lois de protection des données de santé, les données biométriques (à des fins d’identification unique d’une personne) ou d’autres types d’informations similaires inclus tels que définis dans les lois applicables en matière de protection des données ou de confidentialité. Vous vous engagez à ne pas transmettre, divulguer ou mettre à disposition ces informations à OpenText.


Vous pouvez supprimer, modifier le Contenu ou y accéder à tout moment en utilisant les fonctionnalités fournies dans le cadre des Services. Pour supprimer complètement votre Compte, envoyez-nous un e-mail à l’adresse Le Contenu supprimé stocké dans nos systèmes de sauvegarde est automatiquement supprimé ou mis à jour lors de nos procédures de sauvegarde.



2. Modifications des Conditions de confidentialité applicables au service


OpenText peut mettre à jour la Politique de confidentialité d’Open Text ou ces Conditions de confidentialité supplémentaires de temps à autre. Si nous modifions la présente politique, nous publierons la version révisée ici. Consultez régulièrement cette page pour être informé des mises à jour. Nous pouvons également vous informer des modifications importantes apportées à ces conditions en envoyant une notification à l’adresse e-mail associée à votre Compte, en publiant un avis sur le Site ou par d’autres méthodes que nous pouvons vous communiquer. En utilisant et en accédant aux

et votre seul recours sera de cesser d’utiliser le Service.



Date de révision : 15 mai 2020